Over the years we have had many international inquiries from intelligent, active people, that have happily come across Sensatia’s wonderful natural bodycare products somewhere along their travels of the globe. These folks always show a deep interest and concern for a better world via chemical-free, environment-friendly products made in a healthy, profit-sharing community that is in need of a little helping hand. We now bring Sensatia direct to you.
We like to think of you as our friend & like-minded supporter, therefore, we always welcome your suggestions, questions & comments. What we do for you, we do for ourselves, we are the same. Thank you.
So how do I get started?
1. Simply browse through the product tabs (soap, body, face, bath & lifestyle) & their subtabs to see Sensatia’s extensive, 100% natural product range.
2. When you find items you simply must have, click the “BUY NOW” button to add the item to your shopping cart.
3. Then when you are finished going through all the tabs & products, (and have probably shopped way more than you intended,) just click “VIEW SHOPPING CART” to view your cart, make any changes & begin the payment process. The first time you view your cart you will be asked to enter your email address & shipping country. Please be sure to enter the country to which you will have your order shipped accurately. This information will be used to calculate your shipping cost & must be correct or we will contact you via email.
4. When you click “CONTINUE CHECKOUT”, you will be taken to PayPal’s secure payment processing. PayPal is probably the world’s most secure payment processor and is proud to have truly become an industry standard boasting more than 100 million active account members. We would like to remind you that it is not necessary to have a PayPal account, but if you do, check out is even faster. (Click the PayPal icon at bottom of the page to learn more about paypal.)
5. Then after your payment has been approved, we instantly receive your order and begin processing. Orders usually ship on tuesdays & friday’s, excluding international holidays.
6. Shipping is by DHL and is shipped directly from our workshop in Bali, to the address you provide during the check-out process. Shipping takes, anywhere from 3-10 working days (excluding weekends & holidays) depending on where you are. Any faster is completely cost prohibitive. In fact, with the current shipping rates charged to your order, we are actually splitting the shipping cost with you. For example, if, at checkout your shipping charge is US$10.00, we really pay US$20.00, but feel it is worth it to be able to bring you the freshest, most delectable bodycare products in the world. We hope you agree.
That’s it! Simple. You will soon be enjoying freshly-handmade, 100% natural, bath & bodycare products delivered from Tropical Bali right to your front door, wherever you are.
Questions? Send us an e-mail: general questions
NOTE: As each country has different rules & regulations, Sensatia’s prices do not include any import duty, taxes or any other import charge that may be levied on your order. In the event you cannot or decide not to clear customs for any reason, your order may be refunded subtracting the shipping cost plus a 50% service charge of the total order amount. The product will be destroyed by customs in the country in which it has not been cleared. Thank you for your understanding.
There is NO minimum order. We believe that once you begin browsing Sensatia’s awesome, 100% natural, handmade products you may have difficulty limiting yourself (who needs limits anyway?) We do although charge a shipping minimum of 500gr (about 1 pound.) So, in order to get the most out of the minimum shipping charge we suggest ordering at least more than 1 item of anything. For example, 1 or 3 soaps are the same shipping cost. The more you shop the more reasonable the shipping charge becomes.
We take great pride in hand-producing all Sensatia Botanicals products from the very beginning of the manufacturing process all the way to the delivery of the finished goods to your front door, thus we are proud to offer a 100% satisfaction guarantee on all Sensatia products purchased on our site. Please follow these few return guidelines & don’t hesitate to contact us with any questions, anytime. Thank you.
1. All claims must be made within 3 days of receiving goods either via e-mail, phone or fax. e-mail: returns desk phone: (1)206.350.1600 or fax: (1)206.350.1600.
2. For damaged goods we would appreciate a few photographs of how the package arrived and what was damaged, please send jpeg photos no larger than 200kb each, to the above e-mail address. This will help ensure this does not happen again. These items will be replaced with your next order or re-shipped immediately, whichever you prefer.
3. Each return will be handled on a per case basis but we would like to remind you that your satisfaction is guaranteed and we will do everything possible to expedite your claim.
ALL PRICES IN US DOLLAR. Sensatia Botanicals Incorporated reserves the right to refuse sale (at it’s
discretion) to any individual, group or organization at any time, without notice. Published online prices may change from time to time without notice. Furthermore, the information contained in this website (www.sensatia.com) is obtained from current and reliable sources. As the ordinary or otherwise use(s) of Sensatia Botanicals products is outside the control of Sensatia Botanicals Inc.,no representation or warranty, expressed or implied, is made as to the effect(s) of such use(s), (including damage or injury), or the results obtained. Sensatia Botanicals Inc. and their affiliates expressly disclaim responsibility as to the ordinary or otherwise use(s). Furthermore, nothing contained herein should be considered as a recommendation by Sensatia Botanicals Inc. or their affiliates as to the fitness for any use. The liability of Sensatia Botanicals Inc. and/ or their affiliates is limited to the value of the goods and does not include any consequential loss. Though always 100% pure & natural you should always consult with a licensed Aromatherapists or Doctor before using. (we have to say this